Terms & Conditions

Terms & Conditions

Welcome to The Smile Theory by Dr. Ayesha. By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing your order.

1. General

  • This website is owned and operated by The Smile Theory by Dr. Ayesha.

  • By using our website, you agree to follow these Terms & Conditions, along with our Privacy Policy, Pricing Policy, and Refund & Return Policy.

  • We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Products & Availability

  • All products listed are subject to availability.

  • We make every effort to ensure accurate product descriptions, images, and details. However, slight variations may occur due to lighting, packaging updates, or product improvements.

  • We reserve the right to discontinue or update any product without notice.

3. Pricing & Payment

  • All prices are displayed in Pakistani Rupees (PKR).

  • We accept Cash on Delivery (COD), Bank Transfer, and Digital Wallets (where available).

  • Full payment (including delivery charges) must be made at the time of delivery for COD orders.

  • In case of incorrect pricing due to system error, we reserve the right to cancel or update the order after notifying the customer.

4. Shipping & Delivery

  • Delivery times may vary depending on your location. Standard delivery is usually within 3–7 business days.

  • Shipping charges will be displayed at checkout.

  • Any delays caused by courier companies, natural events, or unforeseen circumstances are not the responsibility of The Smile Theory by Dr. Ayesha.

5. Returns, Exchanges & Refunds

  • Returns or exchanges are accepted under our Refund & Return Policy (conditions apply).

  • Refunds are processed for the paid amount, excluding shipping charges (unless the error is ours).

  • Products must be returned unused, unopened, and in their original packaging.

6. User Responsibilities

  • You agree to provide accurate and up-to-date information when placing an order.

  • You must not misuse our website for fraudulent activities, hacking attempts, or illegal purposes.

  • Any breach of these terms may result in restricted access or order cancellation.

7. Intellectual Property

  • All content, images, logos, and designs on our website are the intellectual property of The Smile Theory by Dr. Ayesha.

  • Unauthorized reproduction, copying, or commercial use is strictly prohibited without written consent.

8. Limitation of Liability

  • We strive to provide the best quality products and services, but we are not liable for:

    • Any indirect, incidental, or consequential damages.

    • Issues caused by misuse of products or third-party courier delays.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan.

  • Any disputes will be resolved under the jurisdiction of Pakistani courts.

📌 By shopping with The Smile Theory by Dr. Ayesha, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.